PURCHASE CONDITIONS

B2B access

Only professionals, with a licence to carry out an economic activity, have access to our catalogue. Therefore, to access and order, you must use the contact form. Sales to private individuals are not permitted, nor will information on prices and conditions be provided.

Minimum order

The minimum order is €100 excluding VAT. Shipping is included for orders over €150 excluding VAT (on the peninsula). If this amount is not reached, the shipping cost will be 4,90€. For other destinations, please consult shipping costs.

Prices / VAT

The prices in this catalogue do not include VAT and shipping costs, if applicable. All prices are subject to change. Discounts are not cumulative. Together with the order, the customer will receive a paper invoice.

Delivery

All products in stock at the time of the order will be delivered within 48/72 working hours (on the peninsula), unless the customer wishes a different delivery time. For other destinations, please consult delivery times.

Returns

The customer has a maximum period of 7 calendar days from delivery to make any claim, either because the goods have arrived in poor condition or for any other type of incident. After this period, no payments will be made for this concept.

Payment method

Payment must be made in advance and can be made by bank transfer or credit/debit card.

Tea preservation

In order to ensure the minimum best-before date, proper storage by the customer is essential. The tea should be stored in a cool, dry place and should not be exposed to light or high temperatures.